Contact us

FanRoute is a product of Yavora Innovations Private Limited. Here is how to reach us.

How can we help?

• Help with your shop or account: email support@fanroute.in or call +91-9342166482. Include the email address you signed up with.
• Billing, cancelling Pro or a refund: you can cancel yourself under Dashboard → Billing. For anything else, email support@fanroute.in with your account email and the payment date. See our Refund & Cancellation Policy.
• A problem with an order from a shop: contact the shop directly, using the WhatsApp or contact details on its page. Shops sell and deliver their own products; FanRoute does not handle orders, payments or delivery.
• Report a shop: use the Report link at the bottom of any shop page. See our Content Policy.
• Copyright complaints: use our Copyright page.
• Privacy and your data: download or delete your data under Settings → Data & privacy, or email support@fanroute.in. See our Privacy Policy.

Grievance Officer

If you have a complaint about FanRoute, about content on a shop, or about how we handled your data or an earlier complaint, you can write to our Grievance Officer:

Mohan, Grievance Officer
Yavora Innovations Private Limited, 20/2/2W, Sennagarampatti, Melur, Madurai – 625105, Tamil Nadu, India
Email: support@fanroute.in · Phone: +91-9342166482

We acknowledge every complaint within 24 hours and resolve it within 15 days. If you are not satisfied with how we handled your personal data, you can also complain to the Data Protection Board of India.